|
A computer is just a tool. It's a piece of equipment. A lot of my customers
forget that until disaster strikes and they've lost or deleted an important file
or lost a disk or, worse yet, didn't realize that putting one of those cute
advertising magnets on the side of their CPU would cause data loss and
corruption.
We have a very strict policy about data backup. In summary, the following are
some of the steps we require to safeguard company and client data so here is
what we do:
1) Before closing up for the day, all new data on the computers must be backed
up on two types of media; e.g., a floppy and a Zip disk, a floppy and a CD, a CD
and a Zip, etc.
2) When a customers project has been completed, an electronic copy of the
entire project is made on disk and stored in the customers file. Two copies are
also made as described in step 1 above. One copy is given to me and the other
is stored onsite. I have a fire-resistant safe on- and off-site in which I store
these backups so I never have to worry about losing important data. This is
something that you will want to convey to your customers.
3) A full system backup is performed monthly on all computers. These backups
are done on CDs (rewritables) and the CDs stored in the fire-resistant safe.
Keep executable backups of all your software, upgraded monthly, so that
personal preferences are maintained. In addition, the Norton Emergency
Rescue disks are updated for rebooting the system in case of a system failure.
4) A database of all files stored on the various media is kept on my computer,
in the Resource computer for all staff to access and, of course, backed up on
two types of media and stored as are all the other data files.
5) During the weekly computer maintenance, all e-mails sent and received are
backed up.
6) The history of internet use is wiped clean at the end of the day the list can
be printed or saved, but not on the computer as a means of maintaining the
confidentiality of client work and our research. This is another added feature
that your customers will appreciate.
By Bob Brolhorst
Wave 5 Marketing
bbrolhorst@wave5marketing.com
http://www.wave5marketing.com |
|
